Terms and Conditions for FirstClass Freight

Welcome to FirstClass Freight. By accessing or using our website and services, you agree to comply with and be bound by the following Terms and Conditions (“Terms”). Please read them carefully. If you do not agree to these Terms, please refrain from using our services.

1. Services Offered

FirstClass Freight specializes in providing comprehensive domestic and international shipping, freight forwarding, and integrated logistics solutions. All shipments and services are processed based on availability, operational capacity, and standard industry procedures.

2. Shipping and Delivery

While FirstClass Freight strives to ensure the timely and secure delivery of all packages and cargo, delivery timelines are estimates and are not guaranteed. These estimates may vary due to factors such as customs processing, prevailing weather conditions, transportation delays, governmental actions, or other unforeseen circumstances. Customers are solely responsible for providing accurate, complete, and verifiable shipping and recipient information.

3. Payments

All service charges must be paid in full before shipment dispatch or package release, unless alternative payment arrangements have been explicitly agreed upon in writing by FirstClass Freight. Late payments may result in delayed delivery or the application of additional fees.

4. Liability

FirstClass Freight handles all packages and cargo with utmost care; however, FirstClass Freight is not responsible for any loss, damage, or delay beyond the coverage of the declared value or optional insurance purchased by the customer. We strongly recommend purchasing adequate insurance for high-value or fragile items to ensure comprehensive protection.

5. Prohibited Items

It is the customer’s responsibility to ensure that items shipped are not prohibited or restricted under any applicable local, national, or international laws and regulations. Prohibited items may be subject to confiscation, and the sender may be held liable for any resulting fines, penalties, or legal consequences.

6. Claims

All claims for lost or damaged packages must be submitted in writing to FirstClass Freight within seven (7) calendar days of delivery or the expected delivery date, whichever is applicable. Supporting documents, including but not limited to proof of value and evidence of damage, must be provided for timely claim processing.

7. Amendments

FirstClass Freight reserves the right to amend, modify, or update these Terms and Conditions at any time without prior notice. Updated terms will be posted on our official website and will take immediate effect upon their posting. Your continued use of our services after such amendments constitutes your acceptance of the revised terms.

8. Governing Law

These Terms and Conditions are governed by and construed in accordance with the laws of the jurisdiction in which FirstClass Freight primarily operates.

9. Contact Information

For any questions, concerns, or inquiries regarding these Terms and Conditions or our services, please contact FirstClass Freight using the details below:

FirstClass Freightja

Email: [email protected]
Phone: 876-335-7083